G2 Vendor Directory

800response vs. Talkdesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

800response

South Burlington, US

Talkdesk

Palo Alto, CA

Metric800responseTalkdesk
Avg. rating4.54.4
Total reviews272,606
Review growth (QoQ)—+700.0%
Products on G211
Categories covered419
Best category rank#4 in Call Compliance#1 in Multilingual Customer Support
Small Business11.1%20.0%
Mid-Market85.2%60.1%
Enterprise3.7%19.9%