G2 Vendor Directory

800response vs. ScorebuddyCX

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

800response

South Burlington, US

Metric800responseScorebuddyCX
Avg. rating4.54.5
Total reviews27837
Review growth (QoQ)——
Products on G211
Categories covered41
Best category rank#4 in Call Compliance#5 in Contact Center Quality Assurance
Small Business11.1%21.6%
Mid-Market85.2%59.6%
Enterprise3.7%18.9%