G2 Vendor Directory

vBulletin Cloud vs. Base

A side-by-side comparison based on G2 review data.

MetricvBulletin Cloud

by vBulletin Solutions

Base

by Base

Overall rating4.04.4
Review count1056
Ease of use8.48.3
Ease of setup10.08.1
Quality of support8.49.0
Meets requirements8.68.5
NPS3064.285714
Small Business70.0%8.9%
Mid-Market20.0%32.1%
Enterprise10.0%58.9%
Total page views111690
Total LLM citations1052,699

vBulletin Cloud

You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.

Pros

    Base

    Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention.

    Pros

    • Ease of Use
    • Features
    • User Interface
    • Customer Support
    • AI Automation
    • Easy Setup