G2 Vendor Directory

vBrowse vs. Surfly

A side-by-side comparison based on G2 review data.

MetricvBrowse

by Vizolution

Surfly

by Surfly

Overall rating4.54.8
Review count11100
Ease of use9.29.6
Ease of setup9.39.2
Quality of support8.89.4
Meets requirements9.49.4
NPS72.72727391.111111
Small Business63.6%44.0%
Mid-Market27.3%34.0%
Enterprise9.1%22.0%
Total page views8197
Total LLM citations116620

vBrowse

vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process.

Pros

  • Security
  • Ease of Use
  • Efficiency
  • Sharing

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros