G2 Vendor Directory

UXArmy vs. Zonka Feedback

A side-by-side comparison based on G2 review data.

MetricUXArmy

by UXArmy Pte Ltd

Zonka Feedback

by Zonka Feedback

Overall rating4.74.7
Review count13185
Ease of use9.39.3
Ease of setup9.59.3
Quality of support9.59.5
Meets requirements9.39.3
NPS8084.146341
Small Business64.9%61.9%
Mid-Market20.6%32.1%
Enterprise14.5%6.0%
Total page views163842
Total LLM citations3143,334

UXArmy

UXArmy is a powerful remote user research platform designed to get actionable user insights throughout the entire development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. What sets UXArmy apart from most other remote user research platforms out there is recording of the “full testing experience” across both desktop and mobile devices, and native mobile app testing.

Pros

  • Research Efficiency
  • Ease of Use
  • User Interface
  • Reporting
  • Customer Support
  • Easy Setup

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Improvement
  • Easy Setup
  • Data Management