G2 Vendor Directory

Userflow vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricUserflow

by Joincube, Inc. (DBA Beamer)

Fullstory

by Fullstory

Overall rating4.84.5
Review count1251,052
Ease of use9.48.5
Ease of setup9.38.6
Quality of support9.89.1
Meets requirements9.38.9
NPS86.470.667957
Small Business60.8%37.8%
Mid-Market35.8%43.9%
Enterprise3.3%18.3%
Total page views8873,734
Total LLM citations3,98123,312

Userflow

Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education, slowing iteration and limiting visibility into what drives activation. Userflow removes those bottlenecks with a flexible, AI-powered platform for in-app onboarding and in-app guidance that helps turn users into champions. Build product tours, onboarding checklists, surveys, feature announcements, and a customizable resource center without code.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Easy Implementation
  • Integrations

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay