G2 Vendor Directory

Upserve vs. Otter Restaurant Operating System (rOS)

A side-by-side comparison based on G2 review data.

MetricUpserve

by Upserve

Otter Restaurant Operating System (rOS)

by Otter

Overall rating4.13.5
Review count9011
Ease of use9.08.3
Ease of setup8.77.3
Quality of support8.07.0
Meets requirements8.57.8
NPS31.81818227.272727
Small Business76.7%66.7%
Mid-Market16.7%22.2%
Enterprise6.7%11.1%
Total page views266615
Total LLM citations7152,898

Upserve

Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur.

Pros

    Otter Restaurant Operating System (rOS)

    Otter is a Restaurant Operating System that helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place. We offer solutions across Order Aggregation, Digital Dine-In, Point-of-Sale, Analytics and more. Restaurants & restaurant groups like Sizzling Platter, CKE, Steak & Shake, Uno Restaurants, Roscoe’s & more are Serving smarter™ with Otter.

    Pros

    • Integrations
    • System Integration
    • Sales Tracking
    • Data Analytics
    • Customer Support
    • Setup Ease