G2 Vendor Directory

Upland Second Street vs. Extole

A side-by-side comparison based on G2 review data.

MetricUpland Second Street

by Upland Software

Extole

by Extole

Overall rating4.74.7
Review count6525
Ease of use9.39.0
Ease of setup9.09.0
Quality of support9.49.8
Meets requirements9.49.5
NPS83.33333380
Small Business46.2%17.4%
Mid-Market35.4%56.5%
Enterprise18.5%26.1%
Total page views147320
Total LLM citations2801,177

Upland Second Street

Upland Second Street is an audience engagement solution that builds first-party marketing databases through customizable campaigns, AI-enabled interactive contests, and promotions. Second Street helps companies convert customers, grow revenue, and deliver proven ROI. Create smart and engaging interactive campaigns that capture actionable zero-party consumer insights and deliver proven, measurable ROI for your advertisers.

Pros

  • Customer Support
  • Helpful
  • Time-saving
  • Intuitive
  • User-Friendly Interface
  • Ease of Use

Extole

Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and incentive programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access and an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth.

Pros

  • Referral Programs
  • Customer Support
  • Rewards Program
  • Tracking Efficiency
  • Customization
  • Reporting