G2 Vendor Directory

Upland PSA vs. Cloud Coach

A side-by-side comparison based on G2 review data.

MetricUpland PSA

by Upland Software

Cloud Coach

by Cloud Coach

Overall rating4.04.5
Review count121176
Ease of use7.68.4
Ease of setup7.57.6
Quality of support9.09.1
Meets requirements8.48.8
NPS29.35779866.27907
Small Business15.7%26.7%
Mid-Market68.6%51.7%
Enterprise15.7%21.6%
Total page views154636
Total LLM citations3421,928

Upland PSA

Upland PSA is a professional services automation software designed to help organizations manage and optimize their service delivery operations. The software provides capabilities for resource management, project planning, time and expense tracking, and financial management. It supports forecasting and analytics to assist in project execution and performance measurement. Upland PSA integrates with other business systems to streamline workflows and facilitate data sharing across departments.

Pros

    Cloud Coach

    From Onboarding to Professional Services and Success, post-sales teams are in constant dialogue with your customers. Touchpoints are fragmented, with colleagues working in system silos, driven by separate KPIs and working to contrasting health scores. At Cloud Coach, we break down these barriers. Our one tool for key post-sales processes helps your teams run Customer Onboarding projects, PSA and Customer Success processes without ever leaving Salesforce. One team, working from one platform.

    Pros

    • Ease of Use
    • Project Management
    • Integrations
    • Easy Integration
    • Salesforce Integration
    • Customer Support