G2 Vendor Directory

Untapped vs. Gem

A side-by-side comparison based on G2 review data.

MetricUntapped

by Untapped

Gem

by Gem

Overall rating4.34.7
Review count19310
Ease of use8.79.2
Ease of setup8.69.2
Quality of support8.79.4
Meets requirements8.29.1
NPS47.36842180.851064
Small Business5.3%28.7%
Mid-Market31.6%48.2%
Enterprise63.2%23.1%
Total page views762,126
Total LLM citations14023,363

Untapped

Untapped is an all-in-one diversity recruiting platform that helps businesses effectively hire diverse teams. Talent is everywhere; opportunity isn’t. We’re here to change that—fast. Untapped is where companies take the guesswork out of hiring diverse teams. It’s where they transform their creativity, innovation, and growth. And where they turn targets into action to create the change society demands. Why? Because diversity can’t wait and won’t wait. The future looks like you.

Pros

    Gem

    Gem is an AI-first recruiting platform combining ATS, candidate CRM, sourcing, scheduling, and pipeline analytics in one system. Talent acquisition leaders, recruiters, sourcers, and RecOps teams use Gem to move candidates from first outreach to offer without switching tools. Gem's AI is trained on recruiting-specific data to prioritize candidates, personalize outreach, and surface pipeline risk before it becomes a missed hiring deadline. Teams report up to 5x faster sourcing, 2x response rates on outreach, and 5x higher passthrough rates for engaged candidates.

    Pros

    • Ease of Use
    • Efficiency
    • Features
    • Helpful
    • Time-saving
    • Automation