G2 Vendor Directory

Ultimo vs. ServiceChannel

A side-by-side comparison based on G2 review data.

MetricUltimo

by IFS

ServiceChannel

by ServiceChannel

Overall rating4.54.2
Review count49169
Ease of use8.98.4
Ease of setup8.88.7
Quality of support9.18.4
Meets requirements9.28.5
NPS70.83333347.878788
Small Business12.2%41.3%
Mid-Market63.3%15.6%
Enterprise24.5%43.1%
Total page views3871,000
Total LLM citations9666,581

Ultimo

Ultimo Enterprise Asset Management (EAM) Ultimo is a leading AI-augmented Enterprise Asset Management solution, designed to help organizations in manufacturing, utilities, healthcare and logistics maximize the performance, reliability, and safety of their physical assets. By bringing together maintenance, safety, and operations in one integrated, data-driven platform, Ultimo enables organizations to work smarter, safer, and more efficiently. Ultimo supports the complete lifecycle of physical assets, from commissioning and operation to maintenance and replacement.

Pros

  • Customizability
  • Flexibility
  • Customization
  • Ease of Use

ServiceChannel

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.

Pros

  • Ease of Use
  • Efficiency
  • Work Orders
  • Positive Experience
  • Setup Ease
  • Easy Setup