G2 Vendor Directory

Ultimo vs. SapphireIMS

A side-by-side comparison based on G2 review data.

MetricUltimo

by IFS

SapphireIMS

by SapphireIMS

Overall rating4.54.5
Review count4910
Ease of use8.99.4
Ease of setup8.810.0
Quality of support9.19.2
Meets requirements9.29.4
NPS70.83333370
Small Business12.2%10.0%
Mid-Market63.3%40.0%
Enterprise24.5%50.0%
Total page views38723
Total LLM citations96617

Ultimo

Ultimo Enterprise Asset Management (EAM) Ultimo is a leading AI-augmented Enterprise Asset Management solution, designed to help organizations in manufacturing, utilities, healthcare and logistics maximize the performance, reliability, and safety of their physical assets. By bringing together maintenance, safety, and operations in one integrated, data-driven platform, Ultimo enables organizations to work smarter, safer, and more efficiently. Ultimo supports the complete lifecycle of physical assets, from commissioning and operation to maintenance and replacement.

Pros

  • Customizability
  • Flexibility
  • Customization
  • Ease of Use

SapphireIMS

SapphireIMS makes your business functions & processes agile through the suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management & Business Service Monitoring Solutions. Our Professional Services, Managed Services and Training & Certification services ensure that you have a trouble-free implementation. Value delivered 68% reduction in manual processes 35% improvement in personnel productivity 35% improvement in service delivery

Pros