G2 Vendor Directory

Twilio Elastic SIP Trunking vs. iPlum

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

iPlum

by iplum

Overall rating4.34.3
Review count10201
Ease of use8.48.8
Ease of setup7.18.2
Quality of support8.48.6
Meets requirements9.49.3
NPS5051.741294
Small Business50.0%96.9%
Mid-Market50.0%1.6%
Enterprise0.0%1.6%
Total page views861,553
Total LLM citations7765,741

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    iPlum

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

    Pros

    • Ease of Use
    • HIPAA Compliance
    • Privacy
    • Easy Setup
    • Text Messaging
    • Features