G2 Vendor Directory

Twilio Elastic SIP Trunking vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

CloudTalk

by CloudTalk

Overall rating4.34.4
Review count101,943
Ease of use8.49.2
Ease of setup7.19.0
Quality of support8.48.9
Meets requirements9.48.9
NPS5056.984713
Small Business50.0%64.9%
Mid-Market50.0%31.3%
Enterprise0.0%3.9%
Total page views864,588
Total LLM citations77625,986

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality