G2 Vendor Directory

Twilio Elastic SIP Trunking vs. Aircall

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

Aircall

by Aircall

Overall rating4.34.4
Review count101,681
Ease of use8.49.3
Ease of setup7.19.1
Quality of support8.48.8
Meets requirements9.49.0
NPS5066.788544
Small Business50.0%55.0%
Mid-Market50.0%41.0%
Enterprise0.0%4.0%
Total page views865,460
Total LLM citations77631,209

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    Aircall

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.

    Pros

    • Ease of Use
    • Easy Integration
    • Features
    • Reliability
    • Call Recording
    • Intuitive