G2 Vendor Directory

TrustMate.io vs. Shopper Approved

A side-by-side comparison based on G2 review data.

MetricTrustMate.io

by TrustMata SA

Shopper Approved

by Shopper Approved

Overall rating4.74.7
Review count12239
Ease of use7.99.4
Ease of setup8.89.2
Quality of support8.49.5
Meets requirements8.69.4
NPS83.33333383.62069
Small Business100.0%86.2%
Mid-Market0.0%13.4%
Enterprise0.0%0.4%
Total page views37556
Total LLM citations1983,377

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

Pros

    Shopper Approved

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating.

    Pros

    • Ease of Use
    • Reputation Management
    • Visibility Growth
    • Setup Ease
    • Easy Integrations
    • Time-saving