G2 Vendor Directory

TrustMate.io vs. Reputation

A side-by-side comparison based on G2 review data.

MetricTrustMate.io

by TrustMata SA

Reputation

by Reputation

Overall rating4.74.5
Review count122,469
Ease of use7.99.1
Ease of setup8.88.8
Quality of support8.49.0
Meets requirements8.69.2
NPS83.33333369.56341
Small Business100.0%29.0%
Mid-Market0.0%45.5%
Enterprise0.0%25.4%
Total page views372,443
Total LLM citations19815,748

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

Pros

    Reputation

    Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

    Pros

    • Ease of Use
    • Review Management
    • Helpful
    • Centralized Reviews
    • Reputation Management
    • Centralized Management