G2 Vendor Directory

TrustMate.io vs. Okendo

A side-by-side comparison based on G2 review data.

MetricTrustMate.io

by TrustMata SA

Okendo

by Okendo

Overall rating4.74.7
Review count12502
Ease of use7.99.2
Ease of setup8.89.2
Quality of support8.49.5
Meets requirements8.69.1
NPS83.33333379.358717
Small Business100.0%77.8%
Mid-Market0.0%21.8%
Enterprise0.0%0.4%
Total page views373,844
Total LLM citations19813,960

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

Pros

    Okendo

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Easy Setup
    • Review Management