G2 Vendor Directory

TrustMate.io vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricTrustMate.io

by TrustMata SA

Birdeye

by Birdeye

Overall rating4.74.7
Review count124,288
Ease of use7.99.4
Ease of setup8.89.2
Quality of support8.49.5
Meets requirements8.69.4
NPS83.33333384.183919
Small Business100.0%46.5%
Mid-Market0.0%34.1%
Enterprise0.0%19.4%
Total page views3719,539
Total LLM citations198127,824

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews