TrueContext vs. Device Magic
A side-by-side comparison based on G2 review data.
| Metric | TrueContext | Device Magic |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 441 | 41 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.4 | 8.6 |
| Quality of support | 9.0 | 9.4 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 64.186047 | 46.341463 |
| Small Business | 30.8% | 47.5% |
| Mid-Market | 37.0% | 42.5% |
| Enterprise | 32.2% | 10.0% |
| Total page views | 967 | 174 |
| Total LLM citations | 4,476 | 426 |
TrueContext
TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success.
- Ease of Use
- Form Creation
- Form Customization
- Data Management
- Customization
- Ease of Creation
Device Magic
Device Magic is a data collection and work process software that modernizes your manual paper forms and processes . Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose - email, text, custom PDF, and more. Build a data collection solution and automate your business data workflows. Integrate with the business tools you're already using, like Box, Slack, Evernote, SQL, Zapier, and more.