G2 Vendor Directory

TrueContext vs. Device Magic

A side-by-side comparison based on G2 review data.

MetricTrueContext

by TrueContext Incorporated

Device Magic

by Device Magic

Overall rating4.44.1
Review count44141
Ease of use8.99.1
Ease of setup8.48.6
Quality of support9.09.4
Meets requirements8.98.9
NPS64.18604746.341463
Small Business30.8%47.5%
Mid-Market37.0%42.5%
Enterprise32.2%10.0%
Total page views967174
Total LLM citations4,476426

TrueContext

TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success.

Pros

  • Ease of Use
  • Form Creation
  • Form Customization
  • Data Management
  • Customization
  • Ease of Creation

Device Magic

Device Magic is a data collection and work process software that modernizes your manual paper forms and processes . Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose - email, text, custom PDF, and more. Build a data collection solution and automate your business data workflows. Integrate with the business tools you're already using, like Box, Slack, Evernote, SQL, Zapier, and more.

Pros