G2 Vendor Directory

Truecaller for Business vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

Ultatel

by Ultatel

Overall rating4.44.7
Review count2454
Ease of use9.49.5
Ease of setup9.39.4
Quality of support9.39.6
Meets requirements9.29.5
NPS60.86956579.62963
Small Business33.3%74.1%
Mid-Market41.7%24.1%
Enterprise25.0%1.9%
Total page views3411,061
Total LLM citations4,0791,833

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    Ultatel

    Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

    Pros

    • Customer Support
    • Customer Service
    • Reliability
    • Helpful
    • Ease of Use
    • Call Recording