G2 Vendor Directory

Truecaller for Business vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

Softphone.Pro

by Softphone.Pro

Overall rating4.44.6
Review count2466
Ease of use9.49.3
Ease of setup9.39.3
Quality of support9.38.6
Meets requirements9.29.3
NPS60.86956578.461538
Small Business33.3%83.1%
Mid-Market41.7%16.9%
Enterprise25.0%0.0%
Total page views341162
Total LLM citations4,079475

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    Softphone.Pro

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

    Pros

    • Easy Integration
    • Ease of Use
    • Easy Setup
    • Easy Implementation
    • Intuitive
    • User-Friendly