G2 Vendor Directory

Truecaller for Business vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

CloudTalk

by CloudTalk

Overall rating4.44.4
Review count241,943
Ease of use9.49.2
Ease of setup9.39.0
Quality of support9.38.9
Meets requirements9.28.9
NPS60.86956556.984713
Small Business33.3%64.9%
Mid-Market41.7%31.3%
Enterprise25.0%3.9%
Total page views3414,588
Total LLM citations4,07925,986

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality