G2 Vendor Directory

Catalyst vs. Base

A side-by-side comparison based on G2 review data.

MetricCatalyst

by Totango

Base

by Base

Overall rating4.54.4
Review count66056
Ease of use8.98.3
Ease of setup8.58.1
Quality of support9.19.0
Meets requirements8.78.5
NPS72.71341564.285714
Small Business13.0%8.9%
Mid-Market74.7%32.1%
Enterprise12.3%58.9%
Total page views411690
Total LLM citations2,6212,699

Catalyst

Catalyst, now part of Totango, empowers teams to identify and capitalize on expansion and upsell opportunities, driving recurring revenue growth. Built to simplify complex strategies, it helps businesses achieve sustainable success by aligning each action with your customer’s key objectives, ensuring they achieve their desired outcomes for your product or service. Catalyst unlocks your team’s potential to deliver smarter, faster, and scalable results, paving the way for long-term success. Learn more here!

Pros

  • Ease of Use
  • Integrations
  • Automation
  • User Interface
  • Customer Engagement
  • Helpful

Base

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention.

Pros

  • Ease of Use
  • Features
  • User Interface
  • Customer Support
  • AI Automation
  • Easy Setup