G2 Vendor Directory

Torque360 vs. Shopmonkey

A side-by-side comparison based on G2 review data.

MetricTorque360

by Sajjad Ahmad

Shopmonkey

by Shopmonkey

Overall rating4.64.6
Review count17411
Ease of use9.29.1
Ease of setup9.89.0
Quality of support9.69.1
Meets requirements9.28.8
NPS76.47058872.506083
Small Business94.1%97.6%
Mid-Market5.9%2.2%
Enterprise0.0%0.2%
Total page views9311,683
Total LLM citations92621,890

Torque360

Torque 360 is a SaaS-based auto repair shop software built to streamline repair shops, garages, independent shops, and all repair businesses. From scheduling jobs and creating digital inspections to generating invoices and accepting payments, Torque360 keeps your shop running smoothly. With features like QuickBooks, Twilio, Carfax, NHTSA, and PartsTech integration, marketing automation, reporting tools, and TorquePay, shops can improve customer trust and grow revenue.

Pros

  • Ease of Use
  • Estimate Creation
  • Communication
  • Setup Ease
  • Time-saving
  • Vehicle Lookup

Shopmonkey

Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo.

Pros

  • Ease of Use
  • Communication
  • Customer Support
  • Customer Communication
  • Integrations
  • Setup Ease