G2 Vendor Directory

Torque360 vs. Shop-Ware

A side-by-side comparison based on G2 review data.

MetricTorque360

by Sajjad Ahmad

Shop-Ware

by Shop-Ware

Overall rating4.64.9
Review count1741
Ease of use9.29.8
Ease of setup9.88.9
Quality of support9.69.9
Meets requirements9.29.5
NPS76.47058897.5
Small Business94.1%87.8%
Mid-Market5.9%7.3%
Enterprise0.0%4.9%
Total page views931354
Total LLM citations9261,792

Torque360

Torque 360 is a SaaS-based auto repair shop software built to streamline repair shops, garages, independent shops, and all repair businesses. From scheduling jobs and creating digital inspections to generating invoices and accepting payments, Torque360 keeps your shop running smoothly. With features like QuickBooks, Twilio, Carfax, NHTSA, and PartsTech integration, marketing automation, reporting tools, and TorquePay, shops can improve customer trust and grow revenue.

Pros

  • Ease of Use
  • Estimate Creation
  • Communication
  • Setup Ease
  • Time-saving
  • Vehicle Lookup

Shop-Ware

Shop-Ware is complete shop management software for independent repair shops and multi-shop organizations, built around one idea: customer experience is the product, and technology is what makes that experience possible. Instead of stitching together a texting app, a separate inspection tool, a spreadsheet for parts, and a bolt-on CRM, Shop-Ware brings the repair order, customer communication, parts, payments, analytics, and marketing into a single system. Independent shops don't lose business because they lack tools.

Pros