G2 Vendor Directory

TicketRoot vs. Zoho Backstage

A side-by-side comparison based on G2 review data.

MetricTicketRoot

by Root ID

Zoho Backstage

by Zoho

Overall rating4.94.4
Review count1228
Ease of use9.68.9
Ease of setup9.78.9
Quality of support9.99.1
Meets requirements9.69.4
NPS10062.962963
Small Business33.3%81.5%
Mid-Market66.7%14.8%
Enterprise0.0%3.7%
Total page views189741
Total LLM citations673,403

TicketRoot

TicketRoot – Global Event Management Platform TicketRoot is a full-stack event management and registration platform built for organizers running conferences, exhibitions, trade shows, and large public festivals. It unifies registration, ticketing, check-ins, exhibitor management, cashless payments, and analytics in one connected system — giving event teams complete control from planning to reporting, with visibility across the entire event lifecycle.

Pros

  • Quick Setup
  • Helpful
  • Ease of Use
  • Ticketing
  • Efficiency
  • Reporting

Zoho Backstage

Zoho Backstage is all-in-one event management software to plan and run in-person, virtual, and hybrid event experiences from beginning to end with greater efficiency and impact. Right from designing an event website, selling tickets, and marketing an event, to communicating with attendees, presenting sessions, and analyzing an event's performance, Zoho Backstage has everything you need to grow your event and accelerate its success.

Pros

  • Ease of Use
  • User Experience
  • Customer Support
  • Reliability
  • Features
  • Event Management