G2 Vendor Directory

TicketRoot vs. Purplepass

A side-by-side comparison based on G2 review data.

MetricTicketRoot

by Root ID

Purplepass

by Purplepass

Overall rating4.94.9
Review count12102
Ease of use9.69.6
Ease of setup9.79.5
Quality of support9.910.0
Meets requirements9.69.7
NPS10095.098039
Small Business33.3%79.4%
Mid-Market66.7%14.7%
Enterprise0.0%5.9%
Total page views189382
Total LLM citations671,152

TicketRoot

TicketRoot – Global Event Management Platform TicketRoot is a full-stack event management and registration platform built for organizers running conferences, exhibitions, trade shows, and large public festivals. It unifies registration, ticketing, check-ins, exhibitor management, cashless payments, and analytics in one connected system — giving event teams complete control from planning to reporting, with visibility across the entire event lifecycle.

Pros

  • Quick Setup
  • Helpful
  • Ease of Use
  • Ticketing
  • Efficiency
  • Reporting

Purplepass

Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons.

Pros

  • Customer Support
  • Ease of Use
  • Ticketing
  • Helpful
  • Response Time
  • Timely Support