G2 Vendor Directory

TicketRoot vs. Blackthorn Events

A side-by-side comparison based on G2 review data.

MetricTicketRoot

by Root ID

Blackthorn Events

by Blackthorn.io

Overall rating4.94.5
Review count12230
Ease of use9.68.8
Ease of setup9.78.5
Quality of support9.99.2
Meets requirements9.69.1
NPS10069.130435
Small Business33.3%41.8%
Mid-Market66.7%44.9%
Enterprise0.0%13.3%
Total page views1892,003
Total LLM citations673,200

TicketRoot

TicketRoot – Global Event Management Platform TicketRoot is a full-stack event management and registration platform built for organizers running conferences, exhibitions, trade shows, and large public festivals. It unifies registration, ticketing, check-ins, exhibitor management, cashless payments, and analytics in one connected system — giving event teams complete control from planning to reporting, with visibility across the entire event lifecycle.

Pros

  • Quick Setup
  • Helpful
  • Ease of Use
  • Ticketing
  • Efficiency
  • Reporting

Blackthorn Events

If running an event means filing a request every time you need a new ticket type, session, or form, you’re not alone. Most event platforms make you choose: capable but hard to learn, or easy to use but outside your CRM, with data that sometimes syncs back in. Blackthorn Events is the event management platform that runs natively in Salesforce. And now it’s built for the person running the event. Meet Forge Forge is Blackthorn’s web-based workspace for building and running events end to end. Work in your browser, without learning Salesforce screens or waiting in an admin queue.

Pros

  • Event Management
  • Customer Support
  • Ease of Use
  • Salesforce Integration
  • Helpful
  • Easy Setup