G2 Vendor Directory

Thirdlane Connect vs. Surfly

A side-by-side comparison based on G2 review data.

MetricThirdlane Connect

by Thirdlane

Surfly

by Surfly

Overall rating4.34.8
Review count27100
Ease of use8.99.6
Ease of setup8.19.2
Quality of support8.39.4
Meets requirements8.69.4
NPS42.85714391.111111
Small Business47.8%44.0%
Mid-Market30.4%34.0%
Enterprise21.7%22.0%
Total page views360197
Total LLM citations92620

Thirdlane Connect

Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Intuitive
  • Easy Setup
  • Communication

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros