G2 Vendor Directory

Thirdlane Connect vs. Glance

A side-by-side comparison based on G2 review data.

MetricThirdlane Connect

by Thirdlane

Glance

by Glance

Overall rating4.34.5
Review count2723
Ease of use8.99.6
Ease of setup8.19.7
Quality of support8.39.5
Meets requirements8.69.6
NPS42.85714369.565217
Small Business47.8%17.4%
Mid-Market30.4%56.5%
Enterprise21.7%26.1%
Total page views360425
Total LLM citations921,160

Thirdlane Connect

Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Intuitive
  • Easy Setup
  • Communication

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use