G2 Vendor Directory

TheySaid vs. Medallia Agile Research

A side-by-side comparison based on G2 review data.

MetricTheySaid

by Theysaid inc.

Medallia Agile Research

by Medallia

Overall rating4.84.3
Review count9265
Ease of use9.59.1
Ease of setup9.78.6
Quality of support9.69.1
Meets requirements9.48.6
NPS89.13043557.8125
Small Business55.4%38.5%
Mid-Market33.7%43.1%
Enterprise10.9%18.5%
Total page views669105
Total LLM citations808189

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency

Medallia Agile Research

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.

Pros