G2 Vendor Directory

TheySaid vs. Chattermill

A side-by-side comparison based on G2 review data.

MetricTheySaid

by Theysaid inc.

Chattermill

by Chattermill

Overall rating4.84.4
Review count92238
Ease of use9.58.9
Ease of setup9.78.7
Quality of support9.69.3
Meets requirements9.48.9
NPS89.13043562.711864
Small Business55.4%8.0%
Mid-Market33.7%47.3%
Enterprise10.9%44.7%
Total page views669739
Total LLM citations8086,864

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency

Chattermill

Chattermill is the AI-native customer feedback analysis and voice of customer platform that unifies fragmented feedback and surfaces what to act on first. Built for the agentic era, it's used by CX, Voice of Customer (VoC), product, support, and insights teams at enterprise brands who need to turn scattered feedback into a clear next move, not another dashboard nobody opens. Chattermill connects to 100+ feedback channels, including surveys, reviews, support tickets, conversations, and social media.

Pros

  • Ease of Use
  • Feedback Management
  • Customer Insights
  • Insights Generation
  • Insights Analysis
  • Feedback