G2 Vendor Directory

theCRM vs. Close

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Close

by Close

Overall rating5.04.7
Review count102,124
Ease of use9.59.4
Ease of setup10.09.2
Quality of support9.89.4
Meets requirements9.89.2
NPS10083.365019
Small Business44.4%79.4%
Mid-Market44.4%19.9%
Enterprise11.1%0.7%
Total page views805,266
Total LLM citations4939,467

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Close

    Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

    Pros

    • Ease of Use
    • Helpful
    • Features
    • Simple
    • Intuitive
    • Efficiency