G2 Vendor Directory

Interact vs. Customers.ai

A side-by-side comparison based on G2 review data.

MetricInteract

by The Quiz Collective

Customers.ai

by Customers.ai

Overall rating4.74.8
Review count122429
Ease of use9.69.6
Ease of setup9.59.5
Quality of support9.79.8
Meets requirements9.39.7
NPS85.12396792.086331
Small Business84.7%79.6%
Mid-Market9.3%17.6%
Enterprise5.9%2.8%
Total page views394642
Total LLM citations3,1994,235

Interact

Interact is a software for creating lead generation, product recommendation and customer engagement quizzes. Interact is directly integrated with most major email marketing and marketing automation systems, so when you collect leads with Interact, they are automatically added to your email software and segmented based on quiz results and answers to quiz questions. Founded in 2014, quizzes built on the Interact platform have been viewed over 1 billion times and have generated over 100 million leads.

Pros

  • Ease of Use
  • User Interface
  • Integrations
  • Setup Ease
  • Lead Generation
  • Customer Support

Customers.ai

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and enriching their identity data and restoring lost Facebook ad audiences. Customers.ai helps you engage your website visitors by tracking the customer journey, segmenting high-intent audiences, and ensuring emails reach the right people with the right message. Plus, it works seamlessly with popular tools like Klaviyo, SendGrid, Salesforce, and HighLevel.

Pros

  • Features
  • Helpful
  • Ease of Use
  • Lead Generation
  • Customer Support
  • Automation