G2 Vendor Directory

Textr Team vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricTextr Team

by Textr

KrispCall

by KrispCall

Overall rating4.54.5
Review count74391
Ease of use9.69.4
Ease of setup10.09.4
Quality of support9.59.2
Meets requirements9.49.1
NPS74.28571473.316062
Small Business43.2%80.0%
Mid-Market21.6%19.5%
Enterprise35.1%0.5%
Total page views563,376
Total LLM citations568,386

Textr Team

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

Pros

  • Video Conferencing
  • Quick Setup
  • Intuitive
  • Business Tools
  • Call Recording
  • User-Friendly

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Call Quality
  • Call Recording