G2 Vendor Directory

Discord vs. Chatty

A side-by-side comparison based on G2 review data.

MetricDiscord

by TextAiFy

Chatty

by Chatty

Overall rating4.64.8
Review count4388
Ease of use9.19.2
Ease of setup9.09.0
Quality of support8.79.9
Meets requirements9.59.2
NPS74.41860587.356322
Small Business79.1%90.7%
Mid-Market9.3%7.0%
Enterprise11.6%2.3%
Total page views4831,077
Total LLM citations1,0461,480

Discord

Discord is a versatile communication platform that enables users to connect through voice calls, video calls, text messaging, and media sharing. It supports both private conversations and community interactions within virtual spaces known as "servers." Accessible on Windows, macOS, Android, iOS, iPadOS, Linux, and web browsers, Discord caters to a wide range of users seeking seamless and interactive communication experiences.

Pros

  • Communication
  • Ease of Use
  • Versatility
  • Useful
  • Features
  • Simple

Chatty

We don’t sell you another chat app. We help you sell more with AI sales assistant. No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Easy Setup
  • Useful
  • Communication