Teqtivity vs. Freshservice
A side-by-side comparison based on G2 review data.
| Metric | Teqtivity | Freshservice |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 11 | 1,366 |
| Ease of use | 9.2 | 9.3 |
| Ease of setup | 8.4 | 9.0 |
| Quality of support | 9.8 | 9.1 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 90.909091 | 75.644917 |
| Small Business | 20.0% | 18.0% |
| Mid-Market | 60.0% | 60.9% |
| Enterprise | 20.0% | 21.1% |
| Total page views | 106 | 3,143 |
| Total LLM citations | 100 | 28,238 |
Teqtivity
Teqtivity is a cloud-based IT asset management software that helps you track your IT hardware from procurement to end of life. You don't have time to waste on a run-of-the-mill product. Our development team customizes Teqtivity to fit your specific business requirements, so you can maximize your ROI. Whether you need unique status rules, custom reports, or integrations with other business tools, our team of experts can help you get it done.
- Setup Ease
- Asset Management
- Integrations
- Seamless Implementation
- Ease of Use
- Customer Support
Freshservice
Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.
- Ease of Use
- Features
- Automation
- Ticketing System
- Ticket Management
- User Interface