G2 Vendor Directory

Tekmetric vs. Shop-Ware

A side-by-side comparison based on G2 review data.

MetricTekmetric

by Sparkplug Studios

Shop-Ware

by Shop-Ware

Overall rating4.94.9
Review count52841
Ease of use9.59.8
Ease of setup9.58.9
Quality of support9.69.9
Meets requirements9.39.5
NPS92.9254397.5
Small Business93.6%87.8%
Mid-Market6.0%7.3%
Enterprise0.4%4.9%
Total page views2,884354
Total LLM citations19,3341,792

Tekmetric

Tekmetric is the all-in-one auto repair shop software that brings shop management, payments, and marketing together in one platform. More than 16,000 automotive shops in the United States and Canada run on Tekmetric to repair more cars, make more money, work more efficiently, and deliver a better customer experience. Who uses Tekmetric Shop owners, service advisors, and technicians at single-location shops and multi-shop operations (MSOs), including general repair shops, mobile repair businesses, and tire shops.

Pros

  • Ease of Use
  • Integrations
  • Features
  • Customer Support
  • Setup Ease
  • Time-saving

Shop-Ware

Shop-Ware is complete shop management software for independent repair shops and multi-shop organizations, built around one idea: customer experience is the product, and technology is what makes that experience possible. Instead of stitching together a texting app, a separate inspection tool, a spreadsheet for parts, and a bolt-on CRM, Shop-Ware brings the repair order, customer communication, parts, payments, analytics, and marketing into a single system. Independent shops don't lose business because they lack tools.

Pros