Techtonic Lift, Customer Success Operations vs. Hoffman

Techtonic Lift provides fractional customer success operations services, such as Customer Success Platform (CSP) administration, CS Operations consulting, and interim CS leadership. As fractional ops hires, we are hands-on, boots-on-the-ground help for your SaaS company or startup. We advise, but we also configure, execute, and integrate whatever your company and your customers need at the time. Hang out with us for a month or a year, we are flexible and will gladly fill in the gaps until you are ready for your next (or your first!) full-time customer success ops hire.

Hoffman is a sales training and coaching company founded by Jeff Hoffman, creator of the BASHO Email™, Why You? Why You Now?® (WYWYN®), Own the Deal®, the Scorecard®, and Social Paradigm® sales methodologies. Hoffman has trained over 250,000 sales professionals across 40+ countries through five practice areas covering the full sales lifecycle: Start the Deal®, Work the Deal®, Close the Deal™, Grow the Deal™, and Lead the Deal®.