Techtonic Lift, Customer Success Operations vs. BlueGrid.io

Techtonic Lift provides fractional customer success operations services, such as Customer Success Platform (CSP) administration, CS Operations consulting, and interim CS leadership. As fractional ops hires, we are hands-on, boots-on-the-ground help for your SaaS company or startup. We advise, but we also configure, execute, and integrate whatever your company and your customers need at the time. Hang out with us for a month or a year, we are flexible and will gladly fill in the gaps until you are ready for your next (or your first!) full-time customer success ops hire.

BlueGrid.io is a managed infrastructure & security partner for US-based SMBs running enterprise platforms - delivered by senior European engineering teams. One retainer covers cloud infrastructure, endpoint security (SentinelOne EDR, MDM, SOC monitoring) and helpdesk, so companies without an internal IT team get an owned, monitored, compliant platform (SOC 2 / ISO 27001 / NIS2-aligned).