G2 Vendor Directory

TeamViewer ONE vs. Milvus TI

A side-by-side comparison based on G2 review data.

MetricTeamViewer ONE

by TeamViewer

Milvus TI

by Milvus

Overall rating4.54.8
Review count11132
Ease of use8.79.4
Ease of setup8.69.2
Quality of support7.89.3
Meets requirements9.49.5
NPS6092.424242
Small Business42.9%44.7%
Mid-Market42.9%42.4%
Enterprise14.3%12.9%
Total page views1821,093
Total LLM citations207319

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros

    Milvus TI

    O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

    Pros

    • Asset Management
    • Efficiency
    • Ticket Management
    • Automation
    • Ticketing System
    • Tracking Ease