G2 Vendor Directory

TeamDynamix ITAM vs. Reftab

A side-by-side comparison based on G2 review data.

MetricTeamDynamix ITAM

by TeamDynamix

Reftab

by Reftab

Overall rating4.54.3
Review count3421
Ease of use9.08.8
Ease of setup8.99.0
Quality of support9.89.0
Meets requirements9.59.1
NPS70.58823552.380952
Small Business3.1%28.6%
Mid-Market31.3%57.1%
Enterprise65.6%14.3%
Total page views101183
Total LLM citations20576

TeamDynamix ITAM

TeamDynamix ITAM, previously Sassafras, is a complete, platform-agnostic IT Asset Management solution that helps organizations identify unused software licenses, manage hardware across the full lifecycle, and stay audit-ready. Software asset management combines automated discovery with usage analytics for login counts, launch counts, total time, and peak concurrent usage to identify the 30%+ of software spend that's typically wasted.

Pros

    Reftab

    Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use.

    Pros

    • Inventory Management
    • Work Orders
    • Customer Support
    • Features
    • Ease of Use
    • Dashboard Customization