G2 Vendor Directory

Synthesio vs. Brand24

A side-by-side comparison based on G2 review data.

MetricSynthesio

by Ipsos Synthesio

Brand24

by Brand24

Overall rating4.34.6
Review count152384
Ease of use8.89.3
Ease of setup8.49.1
Quality of support9.49.6
Meets requirements8.89.1
NPS53.90070973.697917
Small Business27.9%65.2%
Mid-Market27.9%28.5%
Enterprise44.2%6.3%
Total page views1681,761
Total LLM citations46440,016

Synthesio

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a best-in-class platform, the latest advancements in AI, Ipsos frameworks, and expert consultants. Our platform combines social, search, and survey data from more than 800 million data sources to provide the most complete, accurate picture of markets and consumers.

Pros

    Brand24

    Brand24 is one of the most advanced social listening and media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition.

    Pros

    • Ease of Use
    • Helpful
    • Brand Monitoring
    • User Interface
    • Mentions Tracking
    • Reporting