G2 Vendor Directory

Symplify Communication vs. OneSignal

A side-by-side comparison based on G2 review data.

MetricSymplify Communication

by Symplify

OneSignal

by OneSignal

Overall rating4.44.7
Review count341,244
Ease of use8.59.4
Ease of setup8.19.0
Quality of support9.49.1
Meets requirements8.89.2
NPS57.57575883.374083
Small Business36.4%65.7%
Mid-Market45.5%27.6%
Enterprise18.2%6.7%
Total page views781,795
Total LLM citations7720,606

Symplify Communication

Symplify Communication is a cross-channel CRM and marketing automation platform designed for marketers and CRM teams who need to move fast without losing relevance. Built in Stockholm with European data hosting, Symplify helps businesses across ecommerce, NGOs, and iGaming deliver personalised customer journeys at scale. With over 3.3 billion messages sent through the platform every year, it is built for high-volume operations while keeping automation simple to manage. AI is built into the platform to support smarter decisions across the customer journey.

Pros

  • Ease of Use
  • Notifications
  • Easy Setup
  • Analytics
  • Data Analytics
  • Reporting Features

OneSignal

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility.

Pros

  • Ease of Use
  • Notifications
  • Notification Features
  • Easy Setup
  • Automation
  • Easy Integration