G2 Vendor Directory

SUSE AI vs. Haystack by deepset

A side-by-side comparison based on G2 review data.

MetricSUSE AI

by SUSE

Haystack by deepset

by deepset

Overall rating4.44.4
Review count1011
Ease of use8.48.4
Ease of setup7.80.0
Quality of support9.28.4
Meets requirements9.08.8
NPS5063.636364
Small Business44.4%50.0%
Mid-Market33.3%30.0%
Enterprise22.2%20.0%
Total page views20566
Total LLM citations167766

SUSE AI

SUSE AI is an enterprise-ready, cloud native platform for securely running and deploying GenAI workloads. Built on the SUSE Rancher foundation, SUSE AI opens the "black box" of AI infrastructure by providing comprehensive, AI specific monitoring and management and zero-trust security from supply chain to runtime to AI workloads.

Pros

  • Ease of Use
  • Setup Ease
  • Deployment Ease
  • Performance Satisfaction
  • Documentation
  • Customer Support

Haystack by deepset

Haystack is deepset's open-source Python AI orchestration framework for building customizable, production-grade AI agents and workflows. Connect components like language models, vector databases, and file converters into pipelines and agents that retrieve, reason, and act on your own data; use hooks to control the agent loop: enforce a token budget before the next LLM call, incorporate human approval before a risky tool call, or use compaction to keep context small.

Pros

  • Natural Language Processing
  • Ease of Use
  • User Interface
  • Open-Source
  • Scalability
  • Time-saving