SurveyRock vs. Userpilot
A side-by-side comparison based on G2 review data.
| Metric | SurveyRock | Userpilot |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 115 | 1,020 |
| Ease of use | 9.0 | 8.8 |
| Ease of setup | 9.1 | 8.8 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 54.054054 | 75.834971 |
| Small Business | 50.9% | 39.9% |
| Mid-Market | 35.5% | 55.2% |
| Enterprise | 13.6% | 4.8% |
| Total page views | 380 | 4,575 |
| Total LLM citations | 128 | 15,364 |
SurveyRock
SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.
- Ease of Use
- Quick Setup
- Simple
- Customization
- Helpful
- Setup Ease
Userpilot
Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.
- Ease of Use
- Intuitive
- Easy Setup
- Customer Support
- Helpful
- Analytics