G2 Vendor Directory

SurveyRock vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Userpilot

by Userpilot

Overall rating4.34.6
Review count1151,020
Ease of use9.08.8
Ease of setup9.18.8
Quality of support8.89.5
Meets requirements8.99.0
NPS54.05405475.834971
Small Business50.9%39.9%
Mid-Market35.5%55.2%
Enterprise13.6%4.8%
Total page views3804,575
Total LLM citations12815,364

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics