G2 Vendor Directory

SurveyRock vs. Survicate

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Survicate

by Survicate

Overall rating4.34.6
Review count115215
Ease of use9.09.4
Ease of setup9.19.2
Quality of support8.89.5
Meets requirements8.99.1
NPS54.05405479.802956
Small Business50.9%45.5%
Mid-Market35.5%40.8%
Enterprise13.6%13.7%
Total page views380759
Total LLM citations1285,852

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Survicate

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

Pros

  • Ease of Use
  • Survey Management
  • Customer Support
  • Easy Integrations
  • Integrations
  • Customer Feedback