G2 Vendor Directory

SurveyRock vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

SurveyMonkey

by SurveyMonkey

Overall rating4.34.4
Review count11524,043
Ease of use9.09.3
Ease of setup9.19.1
Quality of support8.88.8
Meets requirements8.99.1
NPS54.05405458.566124
Small Business50.9%36.8%
Mid-Market35.5%34.3%
Enterprise13.6%28.9%
Total page views3808,375
Total LLM citations12820,551

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup