SurveyRock vs. SurveyMonkey
A side-by-side comparison based on G2 review data.
| Metric | SurveyRock | SurveyMonkey |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 115 | 24,043 |
| Ease of use | 9.0 | 9.3 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 54.054054 | 58.566124 |
| Small Business | 50.9% | 36.8% |
| Mid-Market | 35.5% | 34.3% |
| Enterprise | 13.6% | 28.9% |
| Total page views | 380 | 8,375 |
| Total LLM citations | 128 | 20,551 |
SurveyRock
SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.
- Ease of Use
- Quick Setup
- Simple
- Customization
- Helpful
- Setup Ease
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Easy Setup