G2 Vendor Directory

SurveyRock vs. Matter

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Matter

by Matter

Overall rating4.34.7
Review count1151,190
Ease of use9.09.5
Ease of setup9.19.5
Quality of support8.89.5
Meets requirements8.99.4
NPS54.05405477.085088
Small Business50.9%49.3%
Mid-Market35.5%36.8%
Enterprise13.6%14.0%
Total page views380658
Total LLM citations1284,861

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use