SurveyRock vs. Matter
A side-by-side comparison based on G2 review data.
| Metric | SurveyRock | Matter |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 115 | 1,190 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 9.1 | 9.5 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 54.054054 | 77.085088 |
| Small Business | 50.9% | 49.3% |
| Mid-Market | 35.5% | 36.8% |
| Enterprise | 13.6% | 14.0% |
| Total page views | 380 | 658 |
| Total LLM citations | 128 | 4,861 |
SurveyRock
SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.
- Ease of Use
- Quick Setup
- Simple
- Customization
- Helpful
- Setup Ease
Matter
Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.
- Recognition
- Appreciation
- Peer Recognition
- Employee Recognition
- Helpful
- Ease of Use